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F.A.Q
Retail Ordres & Shipments
From Janaury 01, 2009 we will accept retail quantity orders for UK and France. For further information please kindly contact us via email.
What are the natural stones that we are producing and exporting?
Iranian Marble, Travertine, Granite, Limestone and Onyx are the stones that we are currently manufacturing and exporting. Slate, Ceramic, porcelain tiles and gem stone can not be found in our product list. Huge natural stone deposits and quarries in Iran have given us the power to compete with Turkish and Chinese stone companies/factories. We do not own our own quarry, but we can supply good/high quality and competitive prices.
What are our stone products?
We are manufacturing wholesaling and exporting stone slabs, flooring, wall, kitchen, bathroom, pool, garden and paving tiles, stone blocks, tumbled tiles, stone counter tops, fireplaces, pavers, kitchen bathroom floors and walls, medallions, compositions, borders, cut to sizes, sculptures, staircases, windowsills, columns, sinks, basins, shower trays, mosaics, vases, cubes, cross & vein cut tiles and many other hand carved stones products. The stones we use are travertine, marble, limestone, granite and onyx.
What are our product's finishes?
Our Italian (SEMAC 2005) machinery has the ability to produce the following finishes:
· Polished (Filled & Unfilled)
· Honed & Filled
· Honed & Unfilled
· Brushed / Unfilled
· Tumbled / Antique
· Unpolished
· Chiseled (chipped) Edges
What are the available tiles sizes?
We are able to supply you with tiles sizes from 50x50 mm ~ 610x610 mm.
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Size (mm)
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Size (Inches)
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50x50
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2x2
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100x100
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4x4
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150x150
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6x6
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200x200
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8x8
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300x300
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12x12
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305x305x10
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12x12
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406x406x12
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16x16
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457x457x12
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18x18
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406x610x12
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16x24
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305x610x12
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12x24
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610x610x12
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24x24
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What are our stone color shades?
Iran has many different color shades for natural stones, but we have chosen some specific colors for our products. They have explained below:
Travertine Color shades:
· Light Beige
· Noce / Noche / Brown
· Beige / Dark
· Cream / Crème
· Yellow / Gold
· Red / Orange
· Walnut / Rattle Skin
Marble color shades:
· Light Cream / Crème
· Cream / Crème
· Gray / Smoked
· Pink
· Light Pink
· Black
· Green
Limestone Color Shades:
· Light Beige / Crème
· Beige / Dark
Is there anything Special?
We sometimes offer special prices for some of our stocks. We have considered a page for these kinds of offers where we list our special offers so that the customers find them easily. We send a notification via email to our customers to inform them about the latest items that are added into our Stone Special Offers. You can add your email so that we email you our latest special offers.
Is there any Image Photo Picture Pics Album Gallery of our products Available?
We have prepared a photo gallery of Iranian stones and also our own projects in this and also our other website. For finding more photos of Iranian Travertine and Marble you can check our image gallery here and at www.iran-granite-marble.com
What sort of packing are we using for export?
For different materials we use different packing types. For example, for tiles we use standard wooden pallets and for slabs we use special metal bases. In some tiles sizes like 12”x12” first we put the tiles in foam boxes, then put some foam boxes in a wooden pallets. What is important for us is to ship the cargos in safe condition. You will surely get the materials in worthy pallets for export.
Where do we export?
In fact, we work globally, but UK (England), Ireland, Portugal, France, Spain, Italy, Canada, Poland, Sweden, USA, Singapore, Indonesia, Australia, Netherlands, Sweden, Austria, Japan, Belgium and UAE are our main markets for the moment. We are a direct exporter to the mentioned countries. Also, we supply some distributors and wholesalers in these areas. Retailers are not usually connected with us.
What is our payment policy?
For initial orders, we always prefer to work on LC base (100% Irrevocable at sight), but in next orders, we can accept 30, 45 and 60 days LC as well. Other payment terms like C.A.D will be acceptable by negotiation. We will do our best to work with you on the best payment term which suit your needs.
What is our loading quantity?
We normally use 20’ containers for exporting stones. For tiles and blocks we use ordinary containers and for slabs, we have to use OT (Open Top) containers. We are able to load the 20’ containers with average 800 M2 of tiles. This quantity is for our normal thicknesses (less than 2 cm). In fact materials thicknesses will directly affect the loading quantity. The more the thickness is, the less the container can be loaded. Please find some loading information below
Slabs:
· 2 cm Thickness 450~500 M2
· 3 cm Thickness 350~400 M2
Tiles:
· 1 cm Thickness 800~900 M2
· 1.2 cm Thickness 800~850 M2
· 1.5 cm Thickness 600~650 M2
· 2 cm Thickness 500~550 M2
· 3 cm Thickness 400~450 M2
What are the grades/classifications of our products?
Our products have normally 3 grades.
· 1st Grade / Premium Grade Quality
· 2nd Grade / 2nd Choice
· 3rd Grade (commercial grade)
Costumers have the opportunity of choosing between these three grades of materials. Each grade will have its own definition and price. The higher quality will surely have higher prices and lower qualities will have lower prices.
For further information please kindly contact our costumer service at sales@rayanstones.com our staffs will response you in less than 12 hours.
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